Below FAQ are some common questions about purchases and products., if you have other questions, please contact our customer service or send it to or contact us via WhatsApp(WhatsApp:+8618697378673).
Usually,it takes 3-5 business days to be delivered.
We accept the following payment methods: Credit cards: VISA, MasterCard, Paypal and American Express. Interac: You can pay for your order online.please note that the card holder must have access to online banking.
If your payment for an order has failed, please check it is not due to the following situations: Card security code failed Please note that an incorrect card security code could cause payment failure. Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again. Insufficient fund If you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit. Please also make sure you have used a Visa or MasterCard personal credit card to finish payment, because at present debit card or business card is unable to be supported. Exceed limit Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.
Once your order has been shipped, you will receive an e-mail which will include your tracking number and details on where your package can be tracked. Please allow a few hours for the tracking information to show. Please contact us at if you have not received your order after estimated delivery time.
We have a strong product chain, using high-quality human hair as raw materials, refusing to use chemical raw materials, allowing healthy employees to carefully handle every step of the process, each production process is in accordance with high standards, to ensure that you can be healthy and comfortable wigs It will never cause damage to your scalp and hair.
AII Virgin Hair Is Unavoidable To Have A Few Strands Of Grey Hair Because Of The Donor's Health Condition. We Usually Pick The Grey Hair Up In Production, But We Can't Guarantee 100% No Grey Hair. If You Really Don't Like It,Just Take It Off The Bundle, I'm sure It Won't Hurt You At All. Thanks For Your Understanding.
lt Is Virgin Hair, So Could Be Dyed And Oron-flat, Plz Don't exceed 150°C, Or The Hair Will Be Destroyed. Also The Hair Will Come Back To Its Natural Wavy After You Wash It Or Iron-flat.
It can last 6 months at least if you take care of it well.
Normally 3-4 bundles are enough for a full head, if the length reaches 20 inch, I suggest you can order 4 bundles. Or you can also combine a closure or frontal to make a full head.
1.Detangle hair gently before washing. Do not rub or twist hair when you wash the hair.
2.Wash the hair gently in warm water with hair conditioner.
3.Blot out excess water with towel and allow hair to dry naturally.
4.Use wide-tooth comb or finger detangle the hair.
The Hair Only Dealed With The Disinfection And Nutrition Treatment After Collected From Donors To Keep The Hair Clean And Nutrition, Normally There Will Be A Smell Of Shampoo And Oil. But After You Washed The Hair, Then Smell Will Be Gone.
After the factory workers sew the hair pieces into a bundle, there might be some short pieces that arenot attached to the weft, so when you first comb it or wash it, it will go out. That's not shedding, comb them out and it will be fine. Besides the wefts are double drawn machine weft to prevent the shedding, if you have to cut the weft to adjust the hair volume to install, pis make sure to seal the edges of the wefts so it won't shed. And never wash or comb the hair with too much strength, it is virgin hair, it needs more of your love to make care of it, if so it will break of.
Your Hair Extensins Can Tangle Due To Dryness,Dirt Build-Up, Salt Water, Chlorine And Not Comb Your Hair Daily.Make Sure To Wash&Condition Your Hair At Least Once A Weak, Twice A Week Is Better. Use Hydrating Drops Or Consult Your Stylist For More Help.